After-Sales Service
Available both in our workshop and on-site, they support you at every stage to ensure the continuity and performance of your equipment.
Need help? Need assistance?
At Sefelec, our priority is to guarantee the performance and reliability of your equipment throughout its entire lifecycle. Our after‑sales service supports you at every step: technical assistance, preventive and corrective maintenance, calibration, repairs, and user guidance. Thanks to our experts and responsive support, we provide personalized follow-up and fast interventions so that your test systems remain operational and compliant with your requirements. With Sefelec, you benefit from a trusted partner, always by your side.
Our FAQ
Fill out the online RMA form on our website and follow the shipping instructions. This ensures optimal handling of your device.
SUBMIT A REQUEST
Equipment Return
Does your equipment require an upgrade or repair?
- Product returns under warranty (RMA)
- Product returns out of warranty (after quote approval)
- Product returns to add options to your device (after quote approval)
On‑Site Intervention
Does your equipment require an on-site intervention?
- Contract-based intervention with planning according to your conditions and availability
- Intervention without contract (after quote approval)
Metrology & Calibration
Do you need to schedule the metrological verification of your devices?
- Ensure the accuracy and reliability of your equipment
- Guarantee measurement precision, operational safety, and compliance with the requirements of your industrial sector
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CONTACT OUR EXPERTS
Need help to use our product?
Our support team is available to guide you, diagnose issues, and optimize your equipment.
We are here to meet your needs
We assist you in selecting, integrating, and upgrading your test solutions.